Skip to main content

Release 23.1

New Features:

Content Retention Policies (Global)
MCE can be configured to only retain messages for a specified period of time (specified in days), and to delete messages once they are older than that time period.
This can be done via defining "Content Retention" policies.

By default no policies are applied and all data is kept forever, however if your organisation has requirements related to retaining data for a set period of time then the MCE Content Retention feature can help to meet those requirements.

For details setting up and configuring these policies, visit the 23.1 Content Retention Configuration page.

Upcoming releases will provide further control to administrators, allowing per-security context policies, as well as allowing users to define retention periods for groups they manage (within the constraints configured by administrators)

Support stories in IM and Multiparty conversations
Improvements have been made to the IM and Multiparty capabilities for longer messages, now supporting story messages.

this opens up larger volumes of content for users, behaving the same way as group chats.

Set personal note from contact cards
MLA contact cards now provide users with the ability to add and edit their personal note. This not is synced with their Skype for Business note.

Participant Email template
Download an email template file and open it using an email client in order to email all active participants in the current conversation.

As a user it is now possible to email active participants with ease, whether that's to summarize actions from a chat, continue the conversation offline or escalate in another way.


Improvements

This version includes the following improvements:

IDDetailsProduct
FCF-9607Make Group Management Client automatically enable Encryption when a security context is selected that requires itMindLink Anywhere
FCF-9604Move strict encryption policy debug key to encryption section of Management CenterMindLink Anywhere

Bug Fixes

This version includes the following bug fixes:

IDDetailsProduct
FCF-9721API agent channels get stuck in inactive stateMindLink API
FCF-9652Group COI banner is not centred to classification when participant list is openMindLink Anywhere
FCF-9626Emoji - Some emojis are smaller in the message inputMindLink Anywhere

Known limitations

Internet Explorer 11 does not support Conversation Export
Audio calling between the MindLink client and the Skype Mobile app is currently not supported