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Unlike other features on this page, accessibility is always available and is not something that is enabled/disabled in a configuration. Instead, you will need to think about your own users and environment and consider what level of support they require to utilise web-based clients such as MindLink Anywhere.

Keyboard Shortcuts

Many keyboard shortcuts have been introduced to allow keyboard navigation through the client. Providing enhancements to users and allowing more dynamic choices for moving through the client, accessibility changes provide new strategies for all users. The functionality is especially valuable for users with disabilities, who may struggle with conventional mouse & Keyboard navigation, allowing more choices for how to utilise the client.

No prerequisite software is needed to utilise keyboard shortcuts, but knowing if it is something you will need in advance will help you plan around these requirements.

There are two types of shortcut: 1) shift focus: These shortcuts quickly move to a section of the client.

  • S : Focus the dock search input.
  • C : Focus the message input.
  • H : Focus the history search input.
  • X : Open the classification builder.
  • F : Toggle focus on the conversation panel.
  • J : Go to the previous conversation.
  • K : Go to the next conversation.
  • Y : Go to the previous unread conversation.
  • U : Go to the next unread conversation.
  • Shift+Esc : Unfocus the active element. Use this shortcut to escape input fields to use other shortcuts.

Note: to deselect the currently selected region use SHIFT+ESC This will ensure your keyboard input is used as a shortcut key and isn't perceived as a text input (e.g. if you have the Search groups and contacts field selected)

2) Move focus: These keys allow movement through regions of the client. The dock is a key place for this.

  • Tab : Move the selection to the next item.
  • Shift+Tab : Move the selection to the previous item.
  • Arrow keys : Up and down keys to move one item up or down in the selection.
  • Enter : Select the currently highlighted item.
  • PgUp / PgDn : Move 10 items up or down the list. Good for rapid dock scrolling.

After highlighting a dock item, use SHIFT + ENTER to select it and target its content, such as the ... menu

Screen Reader

A screen reader may be required for those with visual impairments. The sections of our client have been designed to allow the best results with screen readers, ensuring content is narratable and that alt text is provided for images. Each element of the client can be narrated as the user navigates through, either using a mouse or with keyboard navigation.

Note : MindLink do not supply a screen reader, so this must be sourced externally.