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Key Features

The MindLink Products come with a range of functionality. As an administrator, the configuration and setup required for functionality in your deployment will vary - some functionality comes by default while others must be enabled and configured. The MindLink documentation site focuses on functionality requiring setup, configuration or at least enabling/disabling by administration - see the Product Quick-start Guide for the user-facing behaviour and functionality.

This is an overview of the key features. The Configuration details can be found under the Install & Configure section or through the links in the Product(s) column.

FeatureDescriptionProduct(s)
AccessibilityKeyboard shortcuts for navigation through the client, accompanied by support for 3rd party screen readersMLA
Add-insAdditional functionality that can be used with the Group chatMLA, MLM
Audio callingVoice calling for 1-2-1 conversations and Multiparty conferences. Supports MindLink <-> Skype client callingMLA
ClassificationAssign a set of attributes to messages, marking them with a clearance level and determining who can view them. User's clearance attributes defined externally.MLA
Community Of Interest1 to 1 conversation where conversations are segregated based on relevant topics.MLA
Custom Header & footerDefine custom URLs and determine the height (px) for a header an footer region at the top and bottom of the web client respectivelyMLA
Custom URLsConfigure any of 3 icons that direct users to custom URLs. Change the existing Homepage; Add a Help icon; Add a Group Management iconMLA
DisclaimerCustom disclaimer message is shown when connecting to MindLink. Users must accept before being taken to the authentication pageMLA
Disconnection Grace PeriodConfigure a grace period, in seconds, before showing the disconnection banner.MLA
Ethical WallControl whether different partitions of users can communicateMLA
File transferSend files between users. Enable 1-2-1 file transfer through MindLink; Chat Rooms are configured through native Group ManagementMLA, MLM, API
FoldersCreate folders in the dock to manage and organise Chat Rooms and contacts.MLA
Group AliasesAllow users to define a custom alias name on a per-room basis, with their full name shown below.MLA
#Hashtags (Message Filter)User adds #Keyword(s) to their #message content. Use filter view to refine message to only show those with the #keyword.MLA, MLM, API
@Mentions@mention a user by name, Alerting them and showing the message in their @My mentions filter. Has its own notification settingMLA, MLM, API
MCE Content RetentionMCE can be configured to only retain messages for a specified period of time (specified in days), and to delete messages once they are older than that time period. Administrators define the minimum and maximum period of time; group administrators specify an exact timeframe when creating or editing groups.MLA
Mobile Device Management (MDM)Mobile app integration with a 3rd Party MDM Deployment. MindLink app 'flavours' for AirWatch and MobileIron.MLM
Multiparty ConferencesInvite multiple users to an ad-hoc conversation. Only lasts for the current session. Supports audio calling.MLA, MLM
Multiple Pchat Poolsconfigure multiple Pchat pools, so users can access Contacts and Chat Rooms on multiple pools from one deploymentMLA, MLM, API
NotificationsNative browser (MLA)/ native device (MLM) notifications for incoming messages. user preference for which types of message notifyMLA, MLM
Persistent Chat - GroupsPermanent chat rooms set up through the Skype for Business infrastructure. All message history is maintained unless explicitly changedMLA, MLM, API
PresenceDisplay availability using presence setting. Set manually from the Profile view any time, or automatically during meetings.MLA, MLM, API
Profile PicturesEnable user profile pictures, set through any of 4 sources (Active Directory, Exchange, Skype for Business, MindLink.MLA
Push NotificationsNotifications are sent to users mobile device when messages are received in MLMMLM
Redirect URLsDefine redirect URLs for authentication Failure and Logging out.MLA
Single sign-on (SSO)Sign in through the configured SSO mechanism, re-authenticate automatically using the stored details.MLA
TranslationAutomatically or manually translate incoming messages. User sets their target language from the authentication screenMLA